Chase Mortgage Statement: Download It and Read It
Quick Answer: Sign in at chase.com, open the Main Menu in the top left and choose "Statements & documents," then pick your mortgage account and the year and click Open or Save next to the statement. In the Chase Mobile app, tap the "Profile & Settings" icon, then "Statements & documents" under Document manager. Your Form 1098 is under "Tax documents" in the mortgage account summary; Chase says both are kept online for up to seven years.
A Chase mortgage statement is the monthly bill for a home loan serviced by Chase Home Lending. It sits in the same online banking login as Chase checking and credit cards, under Statements & documents, and opens as a PDF. The yearly Form 1098 and the annual tax and interest statement live in a separate Tax documents area of the mortgage account.
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How do you download a Chase mortgage statement?
The steps below come from Chase's paperless statements page, read on 26 October 2026. That page covers every Chase account type that has statements, mortgages included.
On chase.com:
- Sign in and click the Main Menu symbol in the top left corner of your dashboard.
- Choose "Statements & documents."
- Choose the year and the mortgage account.
- Click the Open or Save icon to the right of the statement you want.
In the Chase Mobile app:
- Tap the "Profile & Settings" icon in the top right corner.
- Select "Statements & documents" within Document manager.
- Tap "Statements," select the mortgage account, then the year and the statement. It opens as a PDF you can share or save.
Chase says that, depending on the account type, up to seven years of statements are available online. For anything older, call the number printed on a recent statement.
A home equity line of credit with Chase is managed through Chase's separate home equity servicing pages, so if you have both a first mortgage and a HELOC, expect two accounts in the list, each with its own statements.
What does each part of the statement show?
Chase publishes a short "Mortgage Statements Quick Guide" on its mortgage statements page (read on 26 October 2026). Following its order:
| Part of the statement | What Chase says is there |
|---|---|
| Summary | Last payment received and its date, next payment amount and due date, and whether you are enrolled in Automatic Payments with the date of the scheduled payment |
| Explanation of amount due | A more detailed breakdown, just below the summary, of what makes up the payment |
| Ways to pay and resources | The payment options, with links and phone numbers, plus space to add extra principal or extra escrow |
| Transaction activity | Each transaction on the mortgage account with date, amount and a brief description |
| Contact information | Web addresses, mail addresses, phone and fax numbers |
| Automatic payments | The form to enroll in or change automatic payments |
The extra-principal and extra-escrow boxes are easy to miss. If you send more than the amount due without saying where it should go, the servicer applies it under its own rules; writing it into the principal box on the coupon, or choosing the option online, tells Chase what you meant.
Because Chase is subject to the CFPB's periodic statement rule, the statement also carries the federal items every large servicer must print, such as the outstanding principal balance, interest rate and year-to-date totals by principal, interest and escrow. Our mortgage statement guide walks through those sections in general terms.
Where is the Chase Form 1098?
Chase's mortgage tax statements page (read on 26 October 2026) says to choose "Tax documents" from the drop-down in the mortgage account summary, pick the tax year, and choose "Open or save." Tax forms are viewable by the primary borrower and co-borrower, Chase emails you when they are ready, and up to seven years are kept online depending on the form type.
The same page answers the questions people actually ask in January:
- Box 1 shows the mortgage interest Chase received during the year, which can include late fees, capitalized interest and deferred interest you paid.
- Box 2 shows the principal balance as of 1 January of the tax year (or when Chase originated or acquired the loan that year), which is why it is higher than your current balance.
- Two 1098s arrive for some loans with special circumstances, such as deferrals or modifications. The one with the "Corrected" box checked is what Chase reports to the IRS.
- No 1098 is sent to a coborrower or additional borrower on the loan, or when no interest was paid.
- Property taxes paid from escrow are not on the 1098. Chase lists them on the Annual Tax and Interest Statement, in the "Escrow Activity" or "Additional Amount" section.
- Some 1099 forms are not available online and are mailed by 31 January.
Chase points borrowers to a tax advisor or the IRS for what is deductible, and so do we. For what the form means in general, read the mortgage interest statement guide.
Why don't the 1098 and the monthly statements add up?
Add twelve months of interest from your statements and you may get a different number from Box 1. Chase's page gives the reasons: the 1098 can include fees, can exclude interest that was not yet due or was not paid by you, and its principal can include amounts capitalized in a modification. Timing also matters: a payment counts in the year Chase received it, so a January installment sent in late December lands in the earlier year. If the gap is large and none of those apply, call the number on the tax form.
How do you switch Chase mortgage statements to paperless?
Chase's paperless page gives two routes. In the app, tap the "Profile & Settings" icon, select "Settings," open the "Account settings" drop-down and select "Paperless." On chase.com, click the "Profile & Settings" icon in the top right, click "Account Settings" on the left and choose "Paperless" from the drop-down. Either way you see a list of eligible accounts; tick the mortgage, choose "Save," and Chase notes paper statements may keep arriving for about a month. Tax forms have their own paperless setting, which the tax statements page says you change under the paperless options in Account Settings.
What can you do with a year of statements?
Most people only need the latest PDF: to prove the payment amount to a new lender, to show escrow details to an insurance agent, or to check that an extra principal payment was applied. When you need a history, such as twelve months of principal, interest and escrow for a refinance worksheet, or a record of every escrow disbursement since you bought the house, a spreadsheet is easier to work with than twelve PDFs.
You can type the lines in by hand, or run the statements through a converter. QuickBankConvert accepts a Chase mortgage statement PDF and returns its transaction activity as rows you can download to Excel or CSV; the Chase bank page describes how it handles Chase documents generally, and pricing lists how many statements each plan covers. Check the totals against the statement's year-to-date figures before relying on the sheet.
Related guides
Frequently Asked Questions
How far back can I get Chase mortgage statements online?
Chase says up to seven years, depending on the account type. For older statements, call the customer service number printed on your statement.
Why didn't I get a Form 1098 from Chase?
Chase's tax page says a coborrower or additional borrower doesn't receive one, and none is filed when no interest was paid during the year or the payer is a corporation, partnership, trust, estate or similar entity.
Where are the property taxes I paid through escrow?
They are not on Form 1098. Chase shows them on the Annual Tax and Interest Statement, in the Escrow Activity or Additional Amount section.
Is my Chase home equity line on the same statement as my mortgage?
No. A HELOC is a separate account with its own statements, managed through Chase's home equity servicing pages.
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