Can I convert scanned or password-protected PDFs?
The best results come from native text PDFs (the kind you download directly from online banking). Scanned documents or phone photos contain images rather than text, so they’re harder to read and may convert less accurately.
Password-protected PDFs are supported: when a file is locked, the converter asks for the PDF password and sends it with the file, over the same encrypted connection, so the parser can open it. This is the document password only — never your online-banking login. If you would rather not enter it, save an unlocked copy and upload that instead.